Table of Contents
Introduction
BullFair ("we," "us," "our") respects your privacy and is committed to protecting your personal and business information. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you access or use the BullFair mobile app, website, or related services ("Platform").
By accessing or using BullFair, you acknowledge that you have read, understood, and agree to this Privacy Policy.
1. Scope of this Policy
This Privacy Policy applies to all websites, mobile applications, events, and related services operated under the BullFair brand. Whether you're connecting with fellow entrepreneurs, attending a BullFair event, or using any of our digital features, this Policy governs how we handle your information across our platform.
For simplicity, all these are collectively referred to as our "Services" in this Privacy Policy.
In certain cases, specific Services may have their own dedicated privacy policies. If that occurs, the specific policy will be made available to you and will take precedence over this general Privacy Policy for that particular Service.
2. Information We Collect
We help you to build credible business connections and access meaningful opportunities by collecting certain information about you and your company.
When you create a profile, attend events, or use any feature on BullFair, some information is provided by you directly, while other data is generated automatically or received from third parties.
For simplicity, we've categorized the information we collect as follows:
A. Data You Provide to Us
Account Data
When you create an account, you provide us with basic details like your name, phone number, email address, and date of birth to verify your identity and set up your account.
Profile Data
To complete your BullFair profile, you may share information such as your company name, designation, industry, business interests, GST number, business registration documents, and other professional identifiers. Since BullFair is an invite-only platform for verified entrepreneurs and business owners, we may also ask for Aadhaar or government-issued identification for verification purposes.
Company Data
You may choose to provide details about your business, such as company website, type of organization, size, turnover bracket, years in operation, and links to social media or public profiles. This data helps other verified members understand your professional background and establish trust.
Content Data
When you use BullFair, you may share photos, videos, posts, event details, or messages within the platform. This includes private messages, group discussions, or any form of content you upload.
Purchase Data
If you purchase any premium feature, subscription, or event ticket through BullFair, we collect transaction details such as the amount paid, date of purchase, and selected payment method. When you pay directly through BullFair, you may provide financial information such as debit/credit card details or UPI information.
Marketing, Survey, and Research Data
When you participate in community surveys, feedback sessions, market studies, or promotional events organized by BullFair, we collect your responses and feedback to improve our services.
Third-Party Data
If you choose to connect or verify your BullFair account using another platform (e.g., LinkedIn, Google, or Apple), we may receive limited profile data from those accounts such as your name, professional headline, and profile photo to help complete your BullFair profile.
Customer Support Data
When you contact BullFair support or report a concern about another user, you provide information relevant to resolving your issue. We may also receive data from other users who submit reports involving you, as part of our safety and compliance protocols.
B. Data Generated or Automatically Collected
Usage Data
When you use BullFair, we automatically collect information about your activity such as when you logged in, features you used (e.g., messaging, events, connections), search queries, and interactions with other users. We may also collect data about your interaction with BullFair communications, such as emails or promotional content.
Technical Data
We collect technical information from the devices you use to access BullFair, including IP address, device ID and type, operating system, app version, language preference, advertising identifiers, and diagnostic data such as crash logs or performance metrics. This helps us maintain security, improve functionality, and enhance user experience.
C. Data Collected with Your Consent
Geolocation Data
With your permission, we may collect your approximate or precise location to show nearby events, recommend relevant connections, or customize location-based services. You can disable location access at any time through your device settings.
ID and Verification Data
To ensure credibility and authenticity within the community, BullFair may request a copy of your government-issued ID, GST certificate, or other verification documents. This helps us maintain a trusted environment for all members.
Facial Verification Data (if applicable)
In the future, BullFair may offer optional verification features requiring you to submit a live photo or short video for identity confirmation. Any such biometric or facial data will be processed strictly for verification and security purposes, in accordance with applicable data protection laws.
D. Information from Third Parties
We may obtain verification data from authorized third-party aggregators who interface with government registries such as the Ministry of Corporate Affairs (MCA) or the Goods and Services Tax (GST) Network.
This may include:
• Company registration validation, GST status, director identification, and business ownership data.
• Publicly available business data for verification and profile enrichment.
We ensure that such third-party partners are contractually bound by confidentiality and data protection obligations equivalent to those required under applicable law.
While we exercise due diligence in selecting and monitoring our third-party partners to ensure their compliance with contractual and legal obligations, we shall not be liable for any unauthorized, negligent, or unlawful act or omission committed by them beyond our reasonable control. In case of any data breach or misuse arising from such third-party actions, we will take appropriate steps to mitigate the impact and notify affected parties as required by law, without this being construed as an admission of liability.
3. Purpose of Processing
To let you use BullFair
To create and maintain your account, manage your profile, enable messaging, events, and business networking features, and ensure smooth app performance. We use: Account Data, Profile Data, Company Data, Content, Usage Data, Technical Data
To verify authenticity
To confirm that users and their businesses are genuine, prevent impersonation, and build a trusted network through document checks (like GST, Aadhaar, CIN, etc.). We use: Account Data, Company Data, ID Verification Data, Third-Party Data
To process payments and subscriptions
To manage purchases, subscriptions, and event registrations including payment processing, billing, and receipts. We use: Account Data, Purchase Data, Technical Data
To personalize your experience
To show relevant connections, business recommendations, and event suggestions based on your interests and activity. We use: Profile Data, Usage Data, Company Data
To communicate with you
To send updates about features, networking opportunities, new events, or important policy changes. We use: Account Data, Profile Data, Marketing Data
To improve BullFair
To study how users engage with the app, run surveys or feedback programs, test new features, and make BullFair more useful and efficient. We use: Usage Data, Technical Data, Profile Data, Feedback & Survey Data
To keep the community safe
To detect and prevent fraud, misuse, or any violations of our Terms; and to protect members from fake profiles or scams. We use: Account Data, Profile Data, Content, Technical Data, Customer Support Data, ID Data
To comply with laws
To respond to lawful requests, resolve disputes, and follow data protection, tax, and compliance regulations. We use: Account Data, Profile Data, Transaction Data, ID & Verification Data
4. Profiling and Automated Processing
BullFair may use smart algorithms (profiling) or automated processing to recommend connections, groups, or events based on your professional interests, industry, and activity on the platform.
These processes are designed to enhance user experience and are never used for automated decision-making that produces legal or significant effects without human involvement.
5. Data Sharing and Disclosure
Since BullFair's goal is to help entrepreneurs and business owners build credible connections, some of your information is naturally visible to other verified members on the platform.
We also share certain data with trusted service providers and partners who help us operate, secure, and improve BullFair. In some cases, we may share limited information with legal authorities, affiliates, or during corporate transactions, as required by law.
Here's a clear breakdown of who we share data with, why, and what may be shared.
Other Members
Your profile information is visible to other verified members on BullFair to help foster trusted networking. This includes your name, company, designation, industry, and other professional details you choose to display. If another member submits a report involving you (e.g., a policy or terms violation), we may inform them of the action taken, if appropriate. Data shared: Profile Data, Company Data, Content, Usage Data, Public Event Participation Data
Service Providers & Partners
We work with vendors who help us operate and enhance BullFair - including data hosting, cloud storage, analytics, verification services, event management, payment processing, marketing, customer support, and security operations. These third parties process your data strictly under our instructions and data protection agreements. Data shared: Account Data, Profile Data, Company Data, Purchase Data, Technical Data, Usage Data, Verification Data, Marketing & Research Data, Customer Support Data
Verification Partners
We collaborate with trusted third-party verification providers to confirm user and company authenticity (e.g., checking business registration, GST details, or government ID validation). Data shared: Account Data, Company Data, ID & Verification Data, Third-Party Data
Payment Gateways
When you make purchases, your payment is processed securely through authorized payment gateways or processors. These partners require certain information to complete the transaction and issue receipts. Data shared: Account Data, Purchase Data, Technical Data
Advertising and Marketing Partners (if applicable)
To promote BullFair's offerings or show relevant business events and opportunities, we may share limited, non-identifiable data (like hashed email or device ID) with our advertising or analytics partners. These partners may use cookies or similar technologies to improve ad relevance. You can opt out of such data use through your settings. Data shared: Account Data, Profile Data, Usage Data, Technical Data, Marketing Data
BullFair Affiliates and Group Entities
If BullFair is part of a group of companies or affiliated entities, we may share limited information with them for operational, analytical, or legal reasons - for example, to streamline data management, strengthen fraud prevention, or develop new business services. Data shared: Account Data, Profile Data, Usage Data, Technical Data, Company Data
Legal Authorities and Government Agencies
We may disclose information when required by law, to comply with court orders or investigations, prevent fraud or illegal activity, protect user safety, or respond to legitimate legal requests from regulatory authorities. Data shared: Account Data, Profile Data, Content, Purchase Data, Technical Data, Customer Support Data, Verification Data
In the Event of a Merger or Business Transfer
If BullFair undergoes a merger, acquisition, reorganization, or sale of assets, your data may be transferred to the new entity or owner as part of the transaction. In such cases, users will be notified, and the same level of privacy protection will be maintained. Data shared: Depending on the transaction, data may include Account Data, Profile Data, Purchase Data, and other relevant categories.
6. Data Retention
At BullFair, our goal is to help you build lasting business connections - but we only retain your personal and business data for as long as it is necessary for legitimate operational, legal, and security reasons, or as required by applicable law.
If you decide to stop using BullFair, you can close your account at any time. Once your account is closed, your profile and activity will no longer be visible to other members. For security and integrity reasons, your account may also be automatically deactivated after two years of inactivity.
After Account Closure or Inactivity
After you close your account, BullFair follows a structured data deletion process to ensure privacy and compliance:
Safety Retention Period
To maintain the safety of our verified community, we may retain limited personal data even after the closure of your account or following an account suspension or ban, for a period of up to two (2) years or more as per the applicable law permits and allows. This allows us to investigate potential misuse, policy violations, or fraudulent or unlawful activity. This retention period is based on BullFair's legitimate interest in protecting our platform and its members.
Legal and Compliance Retention
Certain categories of data must be retained to comply with applicable legal and regulatory obligations:
• Transaction and billing records: kept for 10 years to meet tax and accounting laws.
• Payment method information: retained for the duration that users may dispute a transaction.
• Log and security data: maintained for one year as required by law.
• User consents: stored for five years to demonstrate compliance with data protection requirements.
Legitimate Business Interest Retention
We may retain limited data to protect BullFair's legitimate interests, including:
• Customer support records and communication logs (for up to five years) to improve support quality and handle any claims or disputes.
• Profile and verification data (for one year) to prevent re-registration of banned accounts and support legal defense where necessary.
• Records related to moderation actions or incident reports, retained for as long as necessary to ensure member safety.
Legal Holds and Disputes
If there is an ongoing or potential legal issue, claim, or official request (e.g., a lawful subpoena), we will retain only the relevant data until the matter is resolved. We shall retain only such data as is reasonably necessary and relevant to the matter until its resolution and the completion of any related proceedings, including appeals or reviews.
Anonymous and Aggregated Data
Where legally permitted, BullFair may retain and use anonymized or aggregated information data that cannot be used to identify you personally for analytics, service improvement, research, and product development purposes. All retained data is stored securely using encryption and access-control measures, and deleted or anonymized once the retention period ends.
7. Your Rights
At BullFair, we believe you should have complete control over your personal and business information. Depending on your location and applicable data protection laws, you may have several rights regarding how your data is collected, used, and stored.
Access / Portability
You have the right to know what personal data BullFair holds about you and to request a copy of it. You can view most of your data directly by logging into your BullFair account. To request a complete copy, you can write to support@bullfair.com.
Rectification / Correction
You have the right to correct or update any inaccurate or incomplete information related to your personal or business profile. You can edit your profile directly within the app, or contact us at support@bullfair.com for assistance.
Deletion / Erasure
You may request deletion of your data or permanent closure of your BullFair account. Once deleted, your information will be removed from public view and erased from our active systems as described in this Privacy Policy. Certain information may be retained temporarily to comply with legal or regulatory obligations.
Objection / Restriction
You can object to or request that we limit how we process your data. For example, you may choose not to appear in connection recommendations, or to stop receiving promotional content. You can manage these preferences directly in your Settings or by contacting us.
Consent Withdrawal
If you have previously provided consent, for example, for location access, camera use, or marketing messages you can withdraw that consent at any time through your device or app settings. Please note that withdrawing consent may limit the availability of certain features.
Data Portability (Business and Verification Data)
Verified members may request to transfer their business or verification information to another service, where technically possible. You can make such a request by contacting support@bullfair.com.
Opt-out of Marketing or Promotional Communication
You can opt out of receiving promotional emails, push notifications, or marketing messages from BullFair. You can manage these preferences directly in your Settings or by contacting us.
Complaints and Dispute Resolution
If you believe your data has been mishandled or processed unfairly, you have the right to raise a complaint with the relevant data-protection authority. We encourage you to first contact us at support@bullfair.com, and we will work to resolve your concern promptly and transparently.
Identity Verification and Request Limitations
To protect your privacy and the privacy of all BullFair members we may ask you to provide additional information to verify your identity or authority before processing any data-related request. This ensures that no one else can access, modify, or delete your data without proper authorization.
We may also need to decline certain requests in specific situations, including:
• When we cannot authenticate your identity or verify your authority to act on behalf of another member.
• When the request is unlawful, unreasonable, or invalid under applicable law.
• When fulfilling the request would infringe upon BullFair's trade secrets, intellectual property, or the privacy rights of other members.
If you wish to obtain information that relates to another BullFair member (for example, copies of messages exchanged), please note that the other member must submit their own data request directly.
8. Security Practices
We employ:
• End-to-end encryption (AES-256).
• Multi-factor authentication for sensitive data access.
• Secure cloud storage with geographical redundancy.
• Regular security audits and vulnerability assessments.
• Strict internal access control and staff confidentiality training.
While we take all reasonable precautions, no system is completely secure. Users are encouraged to protect their credentials and report suspicious activity immediately.
While data is secured using industry-standard encryption protocols for storage and transmission, we may, at our sole discretion and without infringing any user rights, access or permit access to such data strictly for operational, support, or lawful purposes, and this does not imply end-to-end encryption or prevent such access under applicable laws and our internal policies.
9. International Data Transfers
If you access BullFair from outside India, your data may be transferred to servers located in India or other jurisdictions with equivalent protection standards. We ensure such transfers comply with cross-border data protection rules through data transfer agreements and adequate safeguards.
11. Children's Data
Our service is restricted to individuals who are 18 years of age or older. We do not permit individuals under the age of 18 on our platform. If you suspect that a member is under the age of 18, please use the reporting mechanism available on the service. We do not knowingly collect information from minors. Any such data will be promptly deleted upon discovery.
12. Limitation of Liability
Users acknowledge that:
• Information submitted (Aadhaar, GST, company data, etc.) must be accurate and lawful.
• BullFair is not responsible for verification errors or data inaccuracies from third-party aggregators or government databases.
• Users indemnify BullFair and its affiliates from claims arising from false, outdated, or misused information they provide.
Any engagement, transaction, or interaction that you undertake with such third-party platforms or services shall be governed by their respective terms and privacy policies, and your consent to use such third-party applications or services shall be deemed voluntary and at your own discretion and risk. Likewise, we shall not be liable for any loss, damage, or consequence arising from your own usage of the Platform, including but not limited to any information, content, or data voluntarily posted, uploaded, or shared by you, or any action undertaken by you through your account, where such loss does not result from any negligence or willful default on our part.
13. Indemnities
You are required to indemnify, defend, and absolve us, at your own expense, from and against all losses, penalties, liabilities, obligations, damages, third-party claims, demands, causes of action, costs, and expenses of any kind or nature (each referred to as a "Claim," and collectively as "Claims"). This includes reasonable legal fees and other expenditures associated with legal defence, arising from, or connected to the following: (i) any negligent acts, omissions, or wilful misconduct on your part; (ii) your access to and utilisation of the Platform; (iii) an actual or alleged breach of any of your duties, representations, warranties, or covenants outlined in this Agreement, except in cases where such indemnification is prohibited by applicable law.
14. Updates and Governance of the Policy
We may revise this Privacy Policy periodically. Significant changes will be communicated via app notification or email before taking effect.
This Privacy Policy shall be read in conjunction with and forms an integral part of our Terms and Conditions and other governing policies, as may be published or updated on the Platform from time to time. Together, these documents constitute a unified and binding agreement governing your access to and use of the Platform and its services. Any dispute, claim, or controversy arising out of or in connection with this Privacy Policy, the Terms and Conditions, or any other governing policy of the Platform shall be subject to the adjudication, dispute resolution, and jurisdictional provisions specified under the Terms and Conditions, irrespective of the document from which such dispute originates.
15. Jurisdiction
The said Privacy Policy will be governed by the Laws of India. Any dispute, controversy, or claim directly or indirectly arising from, or related to, this Privacy Policy shall be referred to Arbitration. The seat of the Arbitration shall be in Sonipat, Haryana, India. The arbitration proceedings will be conducted in accordance with the provisions of the Indian Arbitration and Conciliation Act, 1996. The Arbitration proceedings shall be adjudicated by a sole arbitrator mutually appointed by both the Parties. The arbitration process shall be conducted in the English language, and the arbitration award will be issued in writing, binding both the Parties.
You unequivocally agree that the courts in Sonipat, Haryana, India, shall possess exclusive jurisdiction over any matters stemming from this Privacy Policy.